Spirit Airlines on Friday announced that it has suspended a customer service agent caught in a viral video fighting a woman Dallas Fort Worth International Airport And then encountered a male bystander who tried to break the chaos.
The incident reportedly took place on Thursday and has garnered nearly 6 million views on Twitter.
“We are aware of this dispute. Our seller at DFW has suspended the agent,” the airline said in a statement. ,Spirit Airlines does not tolerate violence of any kind, and we are working with local law enforcement to investigate this matter.”
The video begins with the employee, who has a Spirit Airlines lanyard around his neck, confronting an unknown woman, warning her, “Never touch me in your life, you touch me first and then you hit my face.” Come on. Don’t ever invade my personal space.”
It was not immediately clear what caused the tension.
The woman then shouts “Get out of my face!”, calls the employee a homophobic slur and tries to push the employee away, prompting her again to tell her to “stay out of my personal space”. .
A male bystander comes between the two hoping to defuse the situation, but the woman approaches him and slaps the employee on the side of the head as she is held back by the male.
The employee then descends behind the woman, slams her to the ground and strikes herself in the head as the crowd begins to shout to break up the pair.
“Everybody, back me up!” The employee screams as more persons face him. “It’s b—- put his hands on me!”
As the employee starts chasing the woman again, another man appears in front of her and tells her “don’t fight the woman.”
“Let me tell you something, whatever I fight,” the worker is heard saying inches from his face.
“Put your hand on me…knock your b——out,” replies the bystander, who seems to be losing his cool. Footage finished.